Leading independent
water supplier
kinex is part of the Verastar Group which is the largest independent water supplier in Scotland and a leading new entrant in the England water market.
Guaranteed
savings
We guarantee to save you money on water and waste water services compared to your area’s default rate.1
No cost to
switch to us
There’s no cost and no interruption in service when you switch to kinex.
Same water, same
pipes – just better!
We use the same water and same pipes as your existing supply, but with lower prices and better service.
Sign up to savings in around 15 minutes
Customers have paid £18 million less with us2
More than 50,000 businesses already switched3
kinex is making waves in the water industry
Our parent company the Verastar Group, has been involved in the Scottish water market since 2013, and the English water market since before the design stage, helping get it ready for opening in 2017.
Through this, we have a wealth of knowledge in the industry, and are now a leading provider in both markets.
We continue to be involved as the industry develops to ensure you, our customer, get the very best in savings and service.
Price BEAT Guarantee
If you receive a better offer from another provider within 30 days, kinex will BEAT that price.4
Levick Kutz’s Water, Telecoms, Broadband and Electricity powered by kinex.
Business Water from a provider who knows their stuff…
Check out our regular online content full of tips, news and advice on how to get the most out of your services.
Why choose kinex?
kinex is part of the Verastar Group which provides
essential business services to over 160,000 businesses.
Switching experts
We switch or sign an average of over 700 new customers a week
Every 60 seconds
Customers take a new service from us nearly every working minute
No moving fees
We won’t charge you a fee for moving to us
Customer satisfaction
Over 65% of our Trustpilot reviews rate our service as Great or Excellent5
Combine your essential services on our unique one bill solution.
One provider, one bill, one payment.
Frequently asked questions
Switching water provider may seem like a big move for your business, though there is actually no disruption to your service. It’s the same water, same pipes with better service from kinex. Here are some of our most commonly asked questions before customers switch.
I’m interested in switching what do I do next?
That’s great to hear. Simply give us a call on 0161 465 6665 or request a callback using the form below. We’ll require your Supply Point IDs (SPID) from your current provider’s bill.
Is kinex part of the water company in my area?
No, the wholesale water company in your area will continue to maintain your pipes and network, but they don’t supply you directly. As a retailer, we supply your service and billing and can supply your sites in both England and Scotland on one bill.
How does the Price BEAT Guarantee work?
If you’re offered a better deal within 30 days of transferring to kinex, just send us the full details by email to pricepromise@kinex.co.uk and we’ll BEAT that price or allow you to cancel without charge. You’ll just need to pay for the services provided during your time with us. Competitor’s offer must be for the same services and include prices for all service types, any applicable meter type, water usage, waste water usage and property and highways drainage.
If I have an outstanding balance/final balance/final bill with my current supplier, will you pay it?
kinex isn’t able to pay the outstanding balance with your current supplier. This means you’ll have to pay any monies owed to the previous suppler even after you transfer to kinex. If your account is overdue by 90 days or more, you may not be able to transfer to us unless your account is settled.
How will I be billed?
All services you take from kinex will be invoiced on our unique one bill solution on a monthly basis. We issue bills around the 10th of the month and collect our Direct Debits approximately 7 days later.
How is my monthly Direct Debit calculated?
If you have a meter, your meter is read when you transfer your services over to kinex, and every six months thereafter by us. We use these readings to calculate your estimated monthly bills. To ensure you receive the most up-to-date monthly bills, we encourage you to take your own meter readings each month (if it’s safe for you to do so) and send them to us by the last day of the month.
Already signed up? See our FAQs for existing customers here
You run the business, we keep it running
Water is just one of seven essential services that kinex provides, all with the aim of making the running of a business as easy as possible.
Click on the buttons below to find out about our other services:
Want to find out more?
Our team of knowledgeable advisors are on hand to talk you through our Business Water.
Simply give them a call on 0161 465 6665
Alternatively, you can always request a callback. Fill out the form below and we’ll be in touch.
The legal stuff
1 Default rates can be found on individual retailer’s websites. Savings based on discount on default rates.
2 Based on the amounts from 01.03.14 to 20.06.18 the Verastar Group has billed customers for their water services across England and Scotland vs the amounts customers would have paid on the incumbent provider’s default tariff.
3 kinex’s licensed provider, Clear Business Water Ltd, is part of the Verastar Group to which over 50,000 Scottish Water customers have switched since 2013.
4 If you’re offered a better deal within 30 days of transferring to kinex, just send us the full details by email to pricepromise@kinex.co.uk and we’ll BEAT that price or allow you to cancel without charge. You’ll just need to pay for the services provided during your time with us. Competitor’s offer must be for the same services and include prices for all service types, any applicable meter type, water usage, waste water usage and property and highways drainage.
5 Valid as of 01.02.19