kinex is part of the Verastar Group which is the largest independent water supplier in Scotland and a leading new entrant in the England water market.
We guarantee to save you money on water and waste water services compared to your area’s default rate.1
No cost to
switch to us
There’s no cost and no interruption in service when you switch to kinex.
Same water, same
pipes – just better!
We use the same water and same pipes as your existing supply, but with lower prices and better service.
Our parent company the Verastar Group, has been involved in the Scottish water market since 2013, and the English water market since before the design stage, helping get it ready for opening in 2017.
Through this, we have a wealth of knowledge in the industry, and are now a leading provider in both markets.
We continue to be involved as the industry develops to ensure you, our customer, get the very best in savings and service.
Price BEAT Guarantee
If you receive a better offer from another provider within 30 days, kinex will BEAT that price.4
Check out our regular online content full of tips, news and advice on how to get the most out of your services.
World Water Week is an annual event run by Stockholm International Water Institute (SIWI) that is dedicated to transforming
kinex is part of the Verastar Group which provides
essential business services to over 160,000 businesses.
We switch or sign an average of over 700 new customers a week
Every 60 seconds
Customers take a new service from us nearly every working minute
No moving fees
We won’t charge you a fee for moving to us
Over 65% of our Trustpilot reviews rate our service as Great or Excellent5
Switching water provider may seem like a big move for your business, though there is actually no disruption to your service. It’s the same water, same pipes with better service from kinex. Here are some of our most commonly asked questions before customers switch.
That’s great to hear. Simply give us a call on 0161 465 6665 or request a callback using the form below. We’ll require your Supply Point IDs (SPID) from your current provider’s bill.
No, the wholesale water company in your area will continue to maintain your pipes and network, but they don’t supply you directly. As a retailer, we supply your service and billing and can supply your sites in both England and Scotland on one bill.
If you’re offered a better deal within 30 days of transferring to kinex, just send us the full details by email to firstname.lastname@example.org and we’ll BEAT that price or allow you to cancel without charge. You’ll just need to pay for the services provided during your time with us. Competitor’s offer must be for the same services and include prices for all service types, any applicable meter type, water usage, waste water usage and property and highways drainage.
kinex isn’t able to pay the outstanding balance with your current supplier. This means you’ll have to pay any monies owed to the previous suppler even after you transfer to kinex. If your account is overdue by 90 days or more, you may not be able to transfer to us unless your account is settled.
All services you take from kinex will be invoiced on our unique one bill solution on a monthly basis. We issue bills around the 10th of the month and collect our Direct Debits approximately 7 days later.
If you have a meter, your meter is read when you transfer your services over to kinex, and every six months thereafter by us. We use these readings to calculate your estimated monthly bills. To ensure you receive the most up-to-date monthly bills, we encourage you to take your own meter readings each month (if it’s safe for you to do so) and send them to us by the last day of the month.
Water is just one of seven essential services that kinex provides, all with the aim of making the running of a business as easy as possible.
Click on the buttons below to find out about our other services:
Our team of knowledgeable advisors are on hand to talk you through our Business Water.
Simply give them a call on 0161 465 6665
Alternatively, you can always request a callback. Fill out the form below and we’ll be in touch.
1 Default rates can be found on individual retailer’s websites. Savings based on discount on default rates.
2 Based on the amounts from 01.03.14 to 20.06.18 the Verastar Group has billed customers for their water services across England and Scotland vs the amounts customers would have paid on the incumbent provider’s default tariff.
3 kinex’s licensed provider, Clear Business Water Ltd, is part of the Verastar Group to which over 50,000 Scottish Water customers have switched since 2013.
4 If you’re offered a better deal within 30 days of transferring to kinex, just send us the full details by email to email@example.com and we’ll BEAT that price or allow you to cancel without charge. You’ll just need to pay for the services provided during your time with us. Competitor’s offer must be for the same services and include prices for all service types, any applicable meter type, water usage, waste water usage and property and highways drainage.
5 Valid as of 01.02.19
kinex, Longley House, Longley Lane, Manchester M22 4SY