The current Energy Bill Relief Scheme “EBRS” is ending on 31 March 2023. This is being replaced with the Energy Bill Discount Scheme “EBDS” which will start on 1 April 2023 and last for 12 months until 31 March 2024.
EBDS (Energy Bill Discount Scheme)
If you’re eligible to receive the support, you’ll receive a per-unit discount on your gas and electricity unit prices on energy bills between 1 April 2023 and 31 March 2024, subject to a maximum discount.
The support will apply to businesses, voluntary and public sector organisations who are:
The discount is for energy usage from 1 April 2023 to 31 March 2024.
More information on the EBDS is available by visiting the Government website here. Some illustrative examples have been included.
For most business customers, the maximum discounts have been set at:
Some Energy and Trade Intensive Industries (ETIIs) are particularly vulnerable to high energy prices due to their energy intensive and trade exposure. Those customers will receive a higher discount, the maximum discounts have been set at:
Eligible ETII customers will have to apply to the Government for this support. To see if your business may be eligible to receive the ETII discount, please see here.
For further information on the EBDS and ETII, please visit here.
We’ll continue to automatically apply the discount under EBRS until the Scheme ends on 31 March 2023, at which point the new EBDS discount will become effective for usage from 1 April 2023 until 31 March 2024, if you’re eligible to receive the additional support.
The QFDC support will also end on 31 March 2023 in line with the EBRS scheme ending.
Everyone on a non-domestic contract including businesses, voluntary sector organisations, such as charities and public sector organisations such as schools, hospitals and care homes who are:
It applies to England, Scotland and Wales. There is a similar scheme for Northern Ireland.
It depends when your fixed price contract was agreed:
Under the EBDS discount, you’ll receive a maximum discount of £302 per MWh for electricity and £107 per MWh for gas on your energy costs. The Government have published details of the discounts on their website, which can be found here.
Your bills may still increase or decrease from time to time as you’re on a tariff that changes.
If you’re eligible for the discount, we’ll automatically apply this to the energy section of your monthly bills, until the Scheme ends on 31 March 2023. Please see the example below:
The EBRS applies to energy usage from 1 October 2022 to 31 March 2023. If you’re eligible (see above), the discount was first applied to your November bill, which was backdated to cover October usage. The EBRS scheme is ending on 31 March 2023 and is being replaced with the EBDS scheme which will apply to energy usage between 1 April 2023 and 31 March 2024.
The discounts are being applied to your monthly bills for energy usage between 1 October 2022 to 31 March 2023 for the EBRS and 1 April 2023 to 31 March 2024 for the EBDS discount. We’ll collect your Direct Debit payments as normal. You don’t need to do anything, if you’re eligible, we’ll automatically apply the discount to your monthly bill.
If you’re experiencing financial difficulties or require further support paying your bills, we’re here to help. You can speak to one of our Collections experts by calling 0161 465 6644. We’re here Monday to Friday, 8am to 6pm. If you’d rather email us, please get in touch at email@example.com.
There are 2 ways you can do this:
No. The price cap only applies to domestic supplies, not business customers. We’ve shared the details of the support available to businesses above.
Your fixed-period contract end date is shown on your kinex invoice under the relevant service section. We’ll write to you 60 days before your contract is due to end to let you know what happens next.
Can’t find your most recent invoice? That’s no problem, you can download copies of your bills for the last 36 months, submit a meter read, set up or reset your Direct Debit, update your contact details and more. Simply visit the Customer Zone.