Your meter records the amount of energy and/or water your business has used. By providing reads each month we are able to bill you for what you have actually used, rather than estimates. We want to do this so that you can budget for future bills and monitor your consumption.
Every month we will remind you that your meter read is due so that it can used for your bill. As a general rule, in order for us to use this reading for your bill, we would like you to submit your reads between the 24th and the last working day of the month. It really is that simple!1
Keeping an eye on your meter readings can help you monitor your usage. When you regularly submit meter reads your bills will reflect your actual usage. The easiest way to give us your meter reads is through your Customer Zone (try to do this by the last working day of each month). You can also send us an email to email@example.com with your meter read or call our customer services team on 0161 465 6655.
Unsure how to read your meter?
We want reading your meter to be as easy as possible. If you are not sure how to read your meter or what information to provide, read on.
For each product that we supply, find your meter type below and follow the examples given to see how to read your own meter. Remember for all products, to include any zeros that appear before the digits.