Free connection to
your kinex phone line
We don’t believe in charges to get you set up as a kinex customer, which is why we won’t charge you a connection, activation or setup fee.
A great range of packages
to choose from
Our packages are designed to suit your needs. Pick from our Essential or Unlimited Broadband or our fantastic Absolute Fibre options – find out more below.
Dynamic line
management
We continually test your line to find the fastest stable connection speed, so your Broadband is always being optimised for a better performance.
Wireless router
included
No tricky setup or configuration, we’ll send you a pre-configured router which is ready to go straight out of the box.
Choose the Broadband to suit your business
Absolute Fibre
Unlimited usage2
Broadband download speed up to 76Mbps1
Inclusive router and postage
Dynamic line management
Unlimited Broadband
Unlimited usage2
Broadband download speed up to 17Mbps1
Inclusive router and postage
Dynamic line management
Price BEAT Guarantee
If you receive a better offer from another provider, kinex will BEAT that price.3
See how much you could save, call 0161 465 6661 today
NV Tattoo’s Broadband and Telecoms powered by kinex.
Business Broadband from a provider who knows their stuff…
Check out our regular online content full of tips, news and advice on how to get the most out of your services.
Why choose kinex?
kinex is part of the Verastar Group which provides
essential business services to over 160,000 businesses.
No moving fees
We won’t charge you a fee for moving to us
Customer satisfaction
Over 65% of our Trustpilot reviews rate our service as Great or Excellent4
Combine your essential services on our unique one bill solution.
One provider, one bill, one payment.
Frequently asked questions
Choosing the right Broadband provider for your business is key and we understand you’re likely to have lots of questions. We’ve put together our most common queries to help you with those first steps.
I’m interested in Business Broadband from kinex, what should I do next?
Brilliant news. Simply give us a call on 0161 465 6661 or enter your details below and we will call you back. One of our advisors will talk you step-by-step through the sign-up process.
Will I get any downtime when transferring my Broadband services?
We will do our best to ensure a smooth transition when transferring Broadband services and with our Essential or Unlimited Broadband services it is unlikely you will notice any downtime. However, like all service providers, we cannot guarantee no downtime. With our Absolute Fibre Broadband there may be temporary downtime.
What happens if I get a termination fee from my current supplier?
If you’re charged an Early Termination Charge (ETC) we’ll pay up to a maximum of £300 into your bank account. Send us your final invoice from your previous supplier and we’ll make payment to your bank account within 28 days. 5
How does the Price BEAT Guarantee work?
If you’re offered a better deal within 30 days of transferring to kinex, just send us the full details by email to pricepromise@kinex.co.uk and we’ll BEAT that price or allow you to cancel without charge. You’ll just need to pay for the services provided during your time with us. Applies to line rental, UK call services, Broadband and fibre. Competitor’s offer must include prices for all call types, any applicable call set up or minimum call charges, line rental and all other services and must be for business services in the UK.
How will I be billed?
All services you take from kinex will be invoiced on our unique one bill solution on a monthly basis. We issue bills around the 10th of the month and collect our Direct Debits shortly after.
For more information, see kinex.co.uk/direct-debit-guarantee.
Already signed up? See our FAQs for existing customers here
You run the business, we keep it running
kinex is Britain’s small business specialist, which means we understand that as a business owner your time is precious. We’ve put together all the essential services you need, so you can tick 7 things off your list with one provider.
Click on the buttons below to find out about our other services:
Want to find out more?
Our team are ready and waiting to help you make
the switch to Business Broadband from kinex.
Call our team on 0161 465 6661
Alternatively, you can always request a callback. Fill out the form below and we’ll be in touch.
The legal stuff
1 Based on 10% of our customers on the network achieving this speed or faster. The actual speed you will receive is subject to line distance from the principal connection point to your premises and line quality. Speeds vary significantly by location. External factors e.g. internet congestion and premises wiring also significantly affect speed.
2 kinex operates a fair usage policy for its Unlimited Broadband and Fibre Broadband. You will incur no additional charge or suspension of service as a consequence of exceeding any usage threshold. If kinex believes that your use of the service is adversely affecting the network (or any part of it) or other customers, then kinex may moderately regulate your usage.
3 If you’re offered a better deal within 30 days of transferring to kinex, just send us the full details by email to pricepromise@kinex.co.uk and we’ll BEAT that price or allow you to cancel without charge. You’ll just need to pay for the services provided during your time with us. Applies to line rental, UK call services, Broadband and Fibre. Competitor’s offer must include prices for all call types, any applicable call set up or minimum call charges, line rental and all other services and must be for business services in the UK.
4 Valid as at 02.12.21.
5 Applies to Landline and Broadband customers only. There is a maximum of one payment to the bank account, details of which we hold for you, of up to £300 in total per customer. To qualify for this offer, you must send kinex a copy of the invoice from your previous supplier that shows the value of the ETC and the date of the invoice, which must be after the date on which kinex placed an order to transfer your services to kinex. kinex may require a copy of your existing contract to validate you are being correctly charged an ETC. If the contract between you and kinex is terminated during the Minimum Period (as defined in your terms and conditions), you must repay all ETC amounts paid by kinex in full. The amount we will pay is the lower of (1) your ETC and (2) £300.