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“I'd rate kinex customer service 10/10.”

Promenade Bar & Grill

Promenade Bar & Grill

Customer Case Study

Promenade Bar & Grill is a family-run pub in the heart of the community of Whitworth, Rochdale. The specialist grill and steak house is the top spot for locals for special occasions and events, where they enjoy great, locally-sourced food served by friendly, welcoming staff.

Owner Joe Jordan was looking for a seamless transition when taking over popular pub Promenade Bar & Grill and their existing kinex Telecoms account, and that’s what he received. ‘‘I honestly could not be more happy with the service I received from kinex in exchanging the business ownership.’

His good experience meant that he then looked to add Broadband to his one bill solution. ‘I then decided to take broadband with them too. They were more than helpful and went the extra mile to help me with the set up. I was impressed by the helpfulness and overall professionalism when the team were dealing with my enquiries. I’d rate kinex customer service as 10/10 and highly recommend them to anyone looking at having line rental or broadband.’

In addition to the service, our competitive pricing was the deal clincher for Joe. ‘Nowhere competes with kinex prices, they’re really fair and the price is spot on for small businesses. It’s much cheaper than previous providers I’ve had and I’m saving about £15 a month.’

Joe Jordan
Owner of Promenade Bar & Grill

Promenade Bar & Grill Logo

Other customer success stories

> Core Event Hire

> Levick Kutz

> Betty Hula

> Catterall & Wood Ltd

> Sound Bites Café

> Papa’s Fish & Chip Restaurant

> R S Burgess & Sons Ltd

> NV Tattoo

> Peter J Skimming and Son

> Geotherm Ltd

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kinex, No. 1 Dovecote, Old Hall Road, Sale M33 2GS

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Verastar Ltd trading as kinex. Registered in England & Wales No: 3667643. Vat Registration No: 945 795467. Registered Office: No. 1 Dovecote, Old Hall Road, Sale M33 2GS.
  • Home
  • Services
    • Telecoms
      • Cloud Voice & Ultrafast Fibre Broadband
      • Business Phone Lines
      • Business Broadband
      • Business Mobile
    • Energy
      • Business Electricity
      • Business Gas
      • How to read your meter
      • Smart Meters
      • Ofgem’s Targeted Charging Review
    • Water
      • How to read your meter
    • Insurance
  • Why kinex
    • About us
    • One bill, one solution
    • Customer service
    • Customer case studies
    • Community support scheme
    • Reviews
    • Awards
    • Our Accreditations
  • Careers
    • Office locator
  • Help
    • Emergencies
    • Telecoms help
    • Energy help
    • Green electricity help
    • Water help
    • How to read your meter
    • Moving Premises
    • NTS Porting Form
    • Customer Help Videos
  • Blog
  • Contact
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