R S Burgess & Sons Ltd is a family run business, dedicated to building and renovating to the highest of standards with a motto of ‘not just bricks and mortar’. Based in Whitchurch, they rely on kinex Broadband and Telecoms to ensure the smooth running of their busy, growing business.
‘Effective telecoms and broadband services are massively important to us, particularly for those of us in the office. It’s the way that we get our range of jobs in. These could be anything from extensions, kitchen refurbs to building new houses. We are here every day, Monday to Friday, and wouldn’t be able to do what we do without it. You have to be on the ball with the amount of business we do, I’m constantly on the computer!’ explains Fay Lewis, Office Manager.
‘Whilst completing a review of overall running costs for the business, my colleague decided to make the switch to kinex in April 2018 because of the cost. She also did some research of similar providers and was impressed by what she saw with kinex – they just looked better.’ she adds.
‘Our experience with kinex has been great so far, completely hassle-free. We are glad to have it sitting in the background, doing what we need it to do. It’s easy to get through to customer service in the event you need to talk to someone, and I’d definitely rate the customer service 10/10 based on the experience so far.’
Office Manager, R S Burgess & Sons Ltd