Customer Service: 0161 465 6655......Sales: 0161 465 6649
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  • kinex about us energy world mobile
    Specialists in looking after
    Britain’s small businesses
    A company you can trust, offering excellent
    customer service and an innovative one bill solution.
    Specialists in looking after
    Britain’s small businesses
    A company you can trust, offering excellent
    customer service and an innovative one bill solution.

About us

kinex About us man

Small business specialist

kinex specialises in looking after you, Britain’s small businesses. We put you at the heart of our offering, providing all the essential services you need so you can concentrate on running your business. With kinex you get a reliable partner and honest personal service from a team that’s here to help.

That’s why switching to kinex is a great choice for your small business.

A company you can trust

kinex is part of the Verastar group which was established in 1998. We’ve got more than 19 years experience in providing business to business services such as fixed lines and calls, broadband, mobile, gas, electricity and water.

Excellent customer service

We know that you don’t have time to be hanging on the phone waiting to speak to someone. We answer customer calls quickly and those calls are answered by skilled operatives in our UK based call centre.

Clear, simple billing

We’re a multi-service provider but that doesn’t mean multiple bills for different products. No matter how many kinex services you have, you’ll only receive one bill with a clear breakdown of all your charges.

One bill, one solution
Customer service
Community support

Why we are trusted

Providing small businesses with quality products and customer service is at the heart of everything we do. We’re proud to be able to demonstrate this through the accreditations we have achieved, with our Operations Division gaining the following awards.

customer first

Terms & Conditions

  • T&Cs and Pricing
  • Privacy Policy
  • Acceptable Use Policy
  • Cookie Policy
  • Treating Customers Fairly Statement
  • Treating Vulnerable Customers Fairly Policy
  • Coronavirus and Critical Sectors Policy

Complaints

  • Our Commitment To You
  • Complaints Procedures
  • Telecoms Complaints Procedure
  • Energy Complaints Procedure
  • Water Complaints Procedure

Contact us

Head Office
kinex, No. 1 Dovecote, Old Hall Road, Sale M33 2GS

Verastar Ltd trading as kinex. Registered in England & Wales No: 3667643. Vat Registration No: 945 795467. Registered Office: No. 1 Dovecote, Old Hall Road, Sale M33 2GS.
  • Home
  • Services
    • Telecoms
      • Business Phone Lines
      • Business Broadband
      • Business Mobile
    • Energy
      • Business Electricity
      • Business Gas
      • How to read your meter
    • Water
      • How to read your meter
    • Insurance
  • Why kinex
    • About us
    • One bill, one solution
    • Customer service
    • Customer case studies
    • Community support scheme
    • Reviews
    • Awards
    • Our Accreditations
  • Careers
    • Office locator
  • Help
    • Telecoms help
    • Energy help
    • Green electricity help
    • Water help
    • How to read your meter
    • Moving Premises
    • NTS Porting Form
  • Blog
  • COVID-19 Info
  • Contact
kinex

Coronavirus Update

If you’re a telecoms customer whose business has closed as a result of the national restrictions and you need a call divert adding to your line, no problem, simply click here and follow the on-screen instructions. You can also, pay a bill, reset your direct debit or report a fault with your telecom service, all online at kinex.co.uk/customerzone, at a time that’s convenient to you.

If you’re an electricity, gas or water customer whose business has closed as a result of the national restrictions and you didn’t give us a read within a few days prior to closing, it’s really important that you give us an up to date meter read now and another one as soon as you reopen. This is so that you only pay for what you’ve used. Here’s our helpful guide on how to read your meter. You can submit your meter read by logging into your exclusive Customer Zone portal or by emailing meterread@kinex.co.uk. If you email us, please remember to include your account number and the date you took the meter reading.

There’s more help and advice available on our website to help you through these difficult times. We’ll update it as more information becomes available. Click here to visit our page.

Get in touch with our Sales team

Call Sales on 0161 465 6649

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Get in touch with our Customer Service team

Call Customer Services on 0161 465 6655

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