kinex specialises in looking after you, Britain’s small businesses. We put you at the heart of our offering, providing all the essential services you need so you can concentrate on running your business. With kinex you get a reliable partner and honest personal service from a team that’s here to help.
That’s why switching to kinex is a great choice for your small business.
kinex is part of the Verastar group which was established in 1998. We’ve got more than 19 years experience in providing business to business services such as fixed lines and calls, broadband, mobile, gas, electricity and water.
We know that you don’t have time to be hanging on the phone waiting to speak to someone. We answer customer calls quickly and those calls are answered by skilled operatives in our UK based call centre.
We’re a multi-service provider but that doesn’t mean multiple bills for different products. No matter how many kinex services you have, you’ll only receive one bill with a clear breakdown of all your charges.
Head Office
kinex, No. 1 Dovecote, Old Hall Road, Sale M33 2GS
If you’re a telecoms customer whose business has closed as a result of the national restrictions and you need a call divert adding to your line, no problem, simply click here and follow the on-screen instructions. You can also, pay a bill, reset your direct debit or report a fault with your telecom service, all online at kinex.co.uk/customerzone, at a time that’s convenient to you.
If you’re an electricity, gas or water customer whose business has closed as a result of the national restrictions and you didn’t give us a read within a few days prior to closing, it’s really important that you give us an up to date meter read now and another one as soon as you reopen. This is so that you only pay for what you’ve used. Here’s our helpful guide on how to read your meter. You can submit your meter read by logging into your exclusive Customer Zone portal or by emailing meterread@kinex.co.uk. If you email us, please remember to include your account number and the date you took the meter reading.
There’s more help and advice available on our website to help you through these difficult times. We’ll update it as more information becomes available. Click here to visit our page.