Providing the very best customer care and service is central to everything we do – and defines our approach to business.
With that in mind, our dedicated and UK-based team of customer service specialists are here to make sure you always receive the kind of fast and efficient response you’d expect from us.
We don’t believe in mincing our words… that’s why we don’t use jargon or ‘business speak’ when we talk to customers. We prefer communication that is clear, accurate and easy to understand.
kinex is here to help – taking care of all your essential business services, leaving you free to get on with the important business of growing your company.
In the rare event that something does go wrong, we’ll move quickly to investigate and to put it right, keeping you in the loop at every stage.
Your feedback is really important to us too and we welcome ideas about how we can do things better.
We’re here to help…so if you do spot a problem or want to make a suggestion about the way we do things, drop us a line.
See below for ways to get in touch with kinex complaints or suggestions.
Customer Zone – login at www.kinex.co.uk/customerzone
Email any complaint to service@kinex.co.uk
Or you can follow the kinex complaints procedures below:
Click the button below regarding issues for Telecoms, Broadband or Mobile.
