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Emergency Phone Numbers

kinex Mobile

Mobile Emergency

If your mobile phone is lost or stolen, please call our 24 hour emergency helpline on 0161 465 6657.

kinex Water

Water Emergency

In the event of an emergency, you should contact us immediately on 0161 465 6655 or call the wholesaler in your local area directly. Click here for further information.

kinex Gas

Gas Emergency

If you smell gas, phone National Grid
immediately on 0800 111 999.
They are responsible for the safety
of your gas supply. If you suspect someone of committing energy fraud, click here.

kinex Electricity

Electric Emergency

If there is an emergency with your electricity supply, call 105 or click here for further information. If you suspect someone of committing energy fraud, click here.

For all other enquiries regarding our services, please use our contact page to get in touch with our advisors.

Terms & Conditions

  • T&Cs and Pricing
  • Privacy Policy
  • Acceptable Use Policy
  • Cookie Policy
  • Accessibility
  • Treating Vulnerable Customers Fairly Policy

Complaints

  • Our Commitment To You
  • Complaints Procedures
  • Telecoms Complaints Procedure
  • Energy Complaints Procedure
  • Water Complaints Procedure

Contact us

Head Office
kinex, No. 1 Dovecote, Old Hall Road, Sale M33 2GS

Contact us

Media enquiries

Verastar Ltd trading as kinex. Registered in England & Wales No: 3667643. Vat Registration No: 945 795467. Registered Office: No. 1 Dovecote, Old Hall Road, Sale M33 2GS.
  • Home
  • Services
    • Telecoms
      • Cloud Voice & Ultrafast Fibre Broadband
      • Business Phone Lines
      • Business Broadband
      • Business Mobile
    • Energy
      • Business Electricity
      • Business Gas
      • How to read your meter
      • Smart Meters
      • Ofgem’s Targeted Charging Review
    • Water
      • How to read your meter
    • Insurance
  • Why kinex
    • About us
    • One bill, one solution
    • Customer service
    • Customer case studies
    • Community support scheme
    • Reviews
    • Awards
    • Our Accreditations
  • Careers
    • Office locator
  • Help
    • Emergencies
    • Telecoms help
    • Energy help
    • Green electricity help
    • Water help
    • How to read your meter
    • Moving Premises
    • NTS Porting Form
    • Customer Help Videos
  • Blog
  • Contact
kinex
Get in touch with our Sales team

Call Sales on 0161 465 6649

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Get in touch with our Customer Service team

Call Customer Services on 0161 465 6655

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