If you’re not in a contract with kinex but we’re supplying your essential services, you’ll be charged deemed contract rates. Electricity and gas pricing are subject to market conditions and so fluctuate on an hourly basis, creating a high level of uncertainty. This uncertainty is reflected in higher pricing than contracted prices, to cover spikes in power purchases.
If you’re currently being charged deemed rates please contact our Customer Service Team on 0161 465 6655 and they’ll arrange for you to enter into a contract, allowing us to pre-purchase your power and lock in a much better price.
What is the difference between deemed contract customers and out of contract customers?
Deemed contract – this is where gas or electricity (or both) are supplied to a premises and one in which customer is using a product (gas, electricity or both) at said premises, without entering into a formal agreement for those services. So for example, when a customer moves into a new premises and uses the existing supplier.
Out of Contract customers – this is where a customer has terminated their contact but has not left to utilise another supplier after the fixed contract end date.
Standard variable rate – this is where a customer has passed their contract end date and not agreed a new fixed price contract.