Customer Service: 0161 465 6655......Sales: 0161 465 6649
  • Emergencies
  • Customer Zone
kinexkinexkinexkinex
  • Home
  • Services
    • Telecoms
      • Cloud Voice & Ultrafast Fibre Broadband
      • Business Phone Lines
      • Business Broadband
      • Business Mobile
    • Energy
      • Business Electricity
      • Business Gas
      • How to read your meter
    • Water
      • How to read your meter
    • Insurance
  • Why kinex
    • About us
    • One bill, one solution
    • Customer service
    • Customer case studies
    • Community support scheme
    • Reviews
    • Awards
    • Our Accreditations
  • Careers
    • Office locator
  • Help
    • Telecoms help
    • Energy help
    • Green electricity help
    • Water help
    • How to read your meter
    • Moving Premises
    • NTS Porting Form
  • Blog
  • COVID-19 Info
  • Contact
kinex reviews

Customer reviews

Take a look at what our customers have to say on Trustpilot about our products and services:

Trustpilot

Terms & Conditions

  • T&Cs and Pricing
  • Privacy Policy
  • Acceptable Use Policy
  • Cookie Policy
  • Treating Customers Fairly Statement
  • Treating Vulnerable Customers Fairly Policy
  • Coronavirus and Critical Sectors Policy

Complaints

  • Our Commitment To You
  • Complaints Procedures
  • Telecoms Complaints Procedure
  • Energy Complaints Procedure
  • Water Complaints Procedure

Contact us

Head Office
kinex, No. 1 Dovecote, Old Hall Road, Sale M33 2GS

Verastar Ltd trading as kinex. Registered in England & Wales No: 3667643. Vat Registration No: 945 795467. Registered Office: No. 1 Dovecote, Old Hall Road, Sale M33 2GS.
  • Home
  • Services
    • Telecoms
      • Cloud Voice & Ultrafast Fibre Broadband
      • Business Phone Lines
      • Business Broadband
      • Business Mobile
    • Energy
      • Business Electricity
      • Business Gas
      • How to read your meter
    • Water
      • How to read your meter
    • Insurance
  • Why kinex
    • About us
    • One bill, one solution
    • Customer service
    • Customer case studies
    • Community support scheme
    • Reviews
    • Awards
    • Our Accreditations
  • Careers
    • Office locator
  • Help
    • Telecoms help
    • Energy help
    • Green electricity help
    • Water help
    • How to read your meter
    • Moving Premises
    • NTS Porting Form
  • Blog
  • COVID-19 Info
  • Contact
kinex

Important Notice

So we can continue to improve your online experience, Customer Zone will be unavailable between 7.30pm to 11pm on Thursday 18 February 2021, for scheduled maintenance. Thank you.

Coronavirus Update

If you’re a telecoms customer whose business has closed as a result of the national restrictions and you need a call divert adding to your line, no problem, simply click here and follow the on-screen instructions. You can also, pay a bill, reset your direct debit or report a fault with your telecom service, all online at kinex.co.uk/customerzone, at a time that’s convenient to you.

If you’re an electricity, gas or water customer whose business has closed as a result of the national restrictions and you didn’t give us a read within a few days prior to closing, it’s really important that you give us an up to date meter read now and another one as soon as you reopen. This is so that you only pay for what you’ve used. Here’s our helpful guide on how to read your meter. You can submit your meter read by logging into your exclusive Customer Zone portal or by emailing meterread@kinex.co.uk. If you email us, please remember to include your account number and the date you took the meter reading.

There’s more help and advice available on our website to help you through these difficult times. We’ll update it as more information becomes available. Click here to visit our page.

Get in touch with our Sales team

Call Sales on 0161 465 6649

Title

Forename

Surname

Business Name

Phone Number

Email

Select a product type


Get in touch with our Customer Service team

Call Customer Services on 0161 465 6655

Title

Forename

Surname

Phone Number

Email

Select a product type

Tell us more (optional)

Our website uses cookies to provide you with a better online experience and to allow us to improve our site. By continuing, we will assume that you are happy to accept all cookies set by our site. Find out more.