• Customer Zone
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      • How to read your meter
      • Smart Meters
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    • Water
      • How to read your meter
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  • Why kinex
    • About us
    • One bill, one solution
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    • Customer case studies
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    • Office locator
  • Help
    • Emergencies
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    • Green electricity help
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    • How to read your meter
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    • NTS Porting Form
    • Customer Help Videos
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Customer Help Videos

Customer Zone

We know your world doesn’t always revolve around the 9-5 and sometimes you don’t want to have to call us to make payments, set up a Direct Debit or submit a meter reading.

Our self-serve portal, Customer Zone enables you to simply and quickly do the things you need at a time that suits you.

We’ve created a helpful series of videos explaining exactly what you can do in Customer Zone and how to do it.

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  • Treating Vulnerable Customers Fairly Policy

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  • Our Commitment To You
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  • Telecoms Complaints Procedure
  • Energy Complaints Procedure
  • Water Complaints Procedure

Contact us

Head Office
kinex, No. 1 Dovecote, Old Hall Road, Sale M33 2GS

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Media enquiries

Verastar Ltd trading as kinex. Registered in England & Wales No: 3667643. Vat Registration No: 945 795467. Registered Office: No. 1 Dovecote, Old Hall Road, Sale M33 2GS.
  • Home
  • Services
    • Telecoms
      • Cloud Voice & Ultrafast Fibre Broadband
      • Business Phone Lines
      • Business Broadband
      • Business Mobile
    • Energy
      • Business Electricity
      • Business Gas
      • How to read your meter
      • Smart Meters
      • Ofgem’s Targeted Charging Review
    • Water
      • How to read your meter
    • Insurance
  • Why kinex
    • About us
    • One bill, one solution
    • Customer service
    • Customer case studies
    • Community support scheme
    • Reviews
    • Awards
    • Our Accreditations
  • Careers
    • Office locator
  • Help
    • Emergencies
    • Telecoms help
    • Energy help
    • Green electricity help
    • Water help
    • How to read your meter
    • Moving Premises
    • NTS Porting Form
    • Customer Help Videos
  • Blog
  • Contact
kinex
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Call Sales on 0161 465 6649

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Get in touch with our Customer Service team

Call Customer Services on 0161 465 6655

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